Welcome to Kooliz (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.kooliz.in (the “Site”), and use our services.
By accessing or using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
When you use our Site and services, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment-related information.
We may also collect account information, including your username, password, account details, and purchase history.
We may collect transaction information, including details of orders placed, payment transactions, products purchased, and information relating to order processing and fulfillment.
We may collect technical information such as your IP address, browser type, device information, operating system, and other technical information relating to your access to and use of the Site.
We may also collect usage data regarding your interactions with our Site, including pages visited, time spent on pages, preferences, and other browsing activities.
2. How We Use Your Information
We may use the information we collect to process, manage, and fulfill orders placed through our e-commerce platform. We may also use your information to provide customer support and respond to your questions, requests, and inquiries.
We may use your information to improve and personalize our website, products, services, and overall user experience. Where permitted by applicable law, we may also use your information to send promotional offers, newsletters, product updates, and other marketing communications. You may opt out of receiving marketing communications at any time.
Your information may also be used to detect, prevent, and investigate fraudulent or unauthorized transactions and other security issues. We may further use your information to maintain the security and functionality of our Site and services and to comply with applicable legal, regulatory, and contractual obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share relevant information with third-party sellers or vendors where necessary to process and fulfill your purchases. This may include information such as your name, contact details, shipping information, and order details.
We may also share information with third-party service providers that assist us with payment processing, order fulfillment, logistics, shipping, website hosting, analytics, customer support, and other business operations.
We may disclose your information to legal or regulatory authorities where required or permitted by applicable law, regulation, court order, or legal process.
In the event of a merger, acquisition, restructuring, sale of assets, or other business transition, your information may be transferred as part of the relevant business transaction.
4. Data Security
We implement reasonable and appropriate technical, administrative, and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Subject to applicable laws and regulations, you may have the right to access the personal information we hold about you and request correction or updating of inaccurate or incomplete personal information.
You may also have the right to request deletion of your personal information or restriction of its processing, where applicable.
You may opt out of receiving promotional and marketing communications from us at any time. You may also manage or disable cookies through your browser settings.
To exercise any applicable rights or make a privacy-related request, you may contact us using the contact details provided in the “Contact Us” section of this Privacy Policy.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve the functionality and user experience of our Site, understand how users interact with our Site, analyze website traffic and usage trends, remember user preferences, and personalize content and services where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some features of our Site.
7. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other operational needs.
Any changes will be posted on this page along with an updated Effective Date. Your continued use of our Site and services after changes to this Privacy Policy are posted will constitute your acknowledgment of the updated policy, subject to applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
As a general policy, user data may be retained for a period of 12 months, or for as long as necessary to fulfill applicable business, legal, regulatory, tax, accounting, security, or contractual requirements.
Information relating to user accounts, transactions, and activities may be retained for up to 12 months following the termination of the user’s relationship with Kooliz, unless a longer period is required or permitted by law.
After the applicable retention period has expired, we will take reasonable steps to securely delete, destroy, or anonymize the information, as appropriate, so that personally identifiable information is no longer retained in an identifiable form.
9. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us.
Company Name: INCHBOX INDIA PRIVATE LIMITED
Registered Address: THIRD FLOOR, F-6, PVT NO.305, LOTUS TOWER, 00, Vijay Block, Laxmi Nagar, New Delhi, East Delhi, Delhi – 110092.
Email: support@kooliz.in
Contact Number: +91-9217415581