Welcome to Kooliz (“we,” “our,” or “us”). By accessing or using our website, www.kooliz.in (the “Site”), mobile application, and related services, you agree to comply with and be bound by these Terms and Conditions (“Terms”).
These Terms apply to all users of the Site and our services, including vendors (“Vendors”) and buyers or customers (“Users”). Please read these Terms carefully before using our platform.
1. Acceptance of Terms
By accessing or using our website, mobile application, or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
We may update, modify, or revise these Terms from time to time. It is your responsibility to review the Terms periodically for any changes. Your continued use of the Site or services after changes have been posted will constitute your acceptance of the revised Terms.
2. Use of the Website and App
To access or use our platform, you must be at least the age of majority applicable in your state or place of residence, or otherwise have the legal capacity to enter into a binding agreement.
You agree not to use the Site, mobile application, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You further agree to comply with all applicable local, state, national, and other applicable laws and regulations while accessing or using our platform.
You must not attempt to interfere with the operation, security, or functionality of the Site or app, or attempt to gain unauthorized access to any account, system, server, or information connected to our services.
3. Vendor and Product Listings
Kooliz provides an online platform through which Vendors may list and offer products or services to Users.
Vendors are responsible for ensuring that the information provided in their product listings is accurate, complete, current, and compliant with applicable laws.
We strive to maintain accurate product descriptions, prices, images, availability, and other listing information. However, we do not guarantee that all information displayed on the Site or app will always be accurate, complete, current, or error-free.
Product availability, prices, specifications, and other details may change without prior notice.
4. Orders, Cancellations, and Deliveries
Our platform allows Users to browse products and services offered by Vendors and place orders through the Site or app.
By placing an order, you agree to provide accurate and complete information necessary for processing and delivering your order.
Orders may be canceled in accordance with our applicable Cancellation, Return, Refund & Exchange Policy.
We will make reasonable efforts to process and deliver orders within the estimated timelines provided. However, delivery timelines may vary due to factors including product availability, courier delays, weather conditions, public holidays, transportation issues, or other circumstances beyond our reasonable control.
5. Payments and Pricing
All applicable prices, charges, taxes, shipping fees, and other applicable costs will be displayed during the ordering or checkout process, where applicable.
We reserve the right to correct pricing, product, availability, or other listing errors and may cancel or modify an order affected by such an error, subject to applicable law.
Payment transactions may be processed through third-party payment service providers. By making a payment through our platform, you agree to comply with the applicable terms and conditions of the relevant payment service provider.
6. User Accounts
Certain features of our platform may require you to create an account. You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.
You are responsible for all activities carried out through your account and must promptly notify us if you believe that your account or login credentials have been compromised or used without authorization.
We reserve the right to suspend or restrict accounts where we reasonably believe that the account is being used in violation of these Terms, applicable laws, or our policies.
7. User Content
Users may have opportunities to submit reviews, ratings, feedback, comments, photographs, or other content through our platform (“User Content”).
You retain ownership of the User Content that you submit. However, by submitting User Content to Kooliz, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, display, distribute, and otherwise use such content in connection with our platform, services, marketing, and business operations.
You represent and warrant that you have the necessary rights to submit the User Content and that such content does not violate any applicable law or the rights of any third party.
We reserve the right to remove or restrict User Content that we reasonably believe violates these Terms, applicable law, or our policies.
8. Prohibited Activities
You agree not to use our Site, app, or services to engage in unlawful, fraudulent, misleading, abusive, or harmful activities.
You must not attempt to interfere with or disrupt the operation of our platform, introduce malicious software, gain unauthorized access to our systems, impersonate another person or entity, or use our platform to violate the rights of others.
You must also not use our platform to upload, transmit, or distribute content that is unlawful, defamatory, fraudulent, threatening, obscene, or otherwise prohibited by applicable law.
9. Privacy
Your use of our platform is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using our Site, app, or services, you acknowledge that you have read and understood our Privacy Policy and agree to the collection and use of information as described therein, subject to applicable law.
10. Intellectual Property
All content and materials available on the Site and app, including trademarks, logos, text, graphics, images, software, designs, layouts, and other materials, are owned by or licensed to INCHBOX INDIA PRIVATE LIMITED, unless otherwise stated.
You may not reproduce, modify, distribute, publish, sell, or otherwise exploit our intellectual property without our prior written permission, except where permitted by applicable law.
11. Disclaimer
To the maximum extent permitted by applicable law, our Site, app, and services are provided on an “as is” and “as available” basis.
We do not guarantee that the Site, app, or services will always be available, uninterrupted, secure, error-free, or completely accurate.
We also do not guarantee that products or services listed by Vendors will always meet your expectations or that all product information will be free from errors or omissions.
12. Limitation of Liability
To the maximum extent permitted by applicable law, INCHBOX INDIA PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, consequential, special, or other damages arising from or relating to your use of, or inability to use, our Site, app, platform, products, or services.
We shall not be responsible for losses arising from errors, interruptions, inaccuracies, omissions, delays, unauthorized access, technical issues, or other circumstances beyond our reasonable control, except to the extent that liability cannot legally be excluded or limited under applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless INCHBOX INDIA PRIVATE LIMITED, its directors, employees, representatives, affiliates, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from your violation of these Terms, misuse of our platform, or violation of any applicable law or third-party rights.
14. Termination
We reserve the right to suspend, restrict, or terminate your access to the Site, app, account, or services at any time where permitted by applicable law, including where we reasonably believe that you have violated these Terms, applicable laws, or our policies.
We may take such action with or without prior notice, depending on the circumstances.
Upon termination, provisions of these Terms that by their nature should continue to apply will remain in effect.
15. Governing Law and Jurisdiction
These Terms and your use of our Site, app, and services shall be governed by and interpreted in accordance with the laws of India, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or your use of our services shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
16. Changes to These Terms
We may modify or update these Terms at any time at our sole discretion.
Any changes will become effective when the revised Terms are posted on the Site or app, unless a different effective date is specified.
Your continued access to or use of our platform after the revised Terms become effective constitutes your acceptance of the updated Terms.
17. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us using the details below.
Company Name: INCHBOX INDIA PRIVATE LIMITED
Registered Address: THIRD FLOOR, F-6, PVT NO.305, LOTUS TOWER, 00, Vijay Block, Laxmi Nagar, New Delhi, East Delhi, Delhi – 110092.
Email: support@kooliz.in
Contact: +91-9217415581